Frequently Asked Questions

Taking the step to share your story by starting counseling can be intimidating and people often have questions. If there is something else on your mind, I am more than happy to answer any questions you may have.

Do you offer free counseling consultations?

Yes. Before you ever become my client, we talk. During your consultation, we will be able to learn a little bit more about each other and determine the course of action that would be the most beneficial for you. I want to know what your struggle is and how you see your life being different when our time together concludes. I need to meet you to know if I can help you and if we are a good fit to work together. I will be honest if I may not be the best therapist for you at this time and assist you in finding a professional who may be a better fit. 

We can schedule a time for a 15 minute complimentary consultation either by phone or by HIPAA Secure Online Patient Portal via TherapyNotes. My practice is open to individuals located within the state of Tennessee at the time of your appointment. This 15 minute consultation is NOT a therapeutic appointment and the topics discussed will remain surface level to determine clinical fit and my ability to help you effectively.

How long does therapy take?

Therapy sessions are about 55 minutes long. How long you stay in therapy, whether it is 6 weeks, or six months, or longer, is entirely your choice and varies based on your  needs. We will develop a plan together with you to determine the best course of treatment for you.

How do I schedule appointments?

Please contact me via email or phone to schedule a free 15-minute consultation before we meet for the first time. After that, if we decided to continue, you will be emailed an invitation to sign up for TherapyNotes patient portal, where appointments will be booked. Appointments can be scheduled either in person or through Telehealth.

What's your cancellation policy?

Since your appointment time has been reserved for you, I ask that if you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you may be charged for the full rate of the session. I provide some flexibility in allowing one (1) late cancel or missed appointment per 6 months to account for an unexpected illness or emergency. Additionally, in person appointments can be held via Telehealth in your patient portal to accommodate unanticipated changes. Reminders are sent prior to scheduled appointments to help you maintain your scheduled appointment.

Is what I talk about confidential?

Yes—what you say in our office stays in between you and I, our office, within the limits of the law. Clients are protected by privacy regulations set forth by HIPAA. You will be provided with a Notice of Privacy Practices in the patient portal once you decide to make an appointment.

What can I expect from the first counseling session, and how does a counseling session usually go?

This question may be particularly important if you are going to a counselor for the first time. Counseling sessions are typically 55-60 minutes long. Often a first session may be a little bit longer so that I can gather enough information from you on not only what issues you are facing but also to take care of the initial paperwork and get to know you. Typically, we will review a treatment plan after your assessment has been completed to confirm  specific goals you have for your therapy, to be sure that you understand what you want to achieve and how much time that is expected to take.   

Can I ask you personal questions?

It’s natural for clients to wonder about a therapist’s background, approach, or opinion. The short answer to the question is: Yes. If you have a question, you should ask. Your questions are valid and likely relevant to the therapeutic process.  While I may or may not answer the question, we will explore its significance with you.

By nature we are relational and it is perfectly understandable why you may want to ask questions of someone with whom they’re going to be sharing their intimate self. In therapy, healing comes out of a real relationship built on trust. Your time in therapy is about you, not me, so the focus will be on you. I am willing to share my perfectly imperfect self with you in situations when it is beneficial to help you.

What happens if we decide we’re not a good fit after my complimentary session?

There are a lot of behavioral health specialists to choose from in our area and it can also be hard to figure out how to find the best one for you. Frequently people in need are finding it hard to get an appointment scheduled with anyone.  I will do my best to help you find resources that can help get you to a counselor that is right for you, so you can get on the path towards healing and solutions as soon as possible.